Chat with a team member during business hours

Kris Nations

&#x1F69A;&#x1F4A8; Delivery times may vary depending on your shipping address and which shipping method you choose &#x2014; here&#x2019;s a quick breakdown:&#x1F4E6; USPS First Class &#x2013; Usually arrives in 5-10 business days &#x26A1; USPS Priority&#xA0;&#x2013; Gets to you in about 3-5 business days &#x2728; UPS Ground &#x2013; Typically 3-7 business days &#x1F30D; International Delivery &#x2013; Should arrive in about 3-7 business daysWe&#x2019;ll make sure your goodies are on their way as fast as possible! &#x1F64C;&#x1F381;&#x1F4C5; Please note: While we do our best to get your goodies to you on time, delivery dates aren&#x2019;t guaranteed &#x2014; especially if there are service interruptions beyond our control (like carrier delays or transportation issues). Thanks for understanding! &#x1F49B;&#xA0;

🚚💨 Delivery times may vary depending on your shipping address and which shipping method you choose — here’s a quick breakdown:. 📦 USPS First Class – Usually arrives in 5-10 business days⚡ USPS Priority – Gets to you in about 3-5 business days✨ UPS

How long does delivery take?

Shipping and Tracking

Do you have a storefront?

Are you open to the public?

Do you offer customized jewelry?

My discount code isn't working

Can I purchase earring backings?

What if I don't know my ring size?

General

How accurate are the colors on your website?

How do I purchase a style that is out of stock?

What if I product is no longer on your website?

Product suggestion?

Product Questions

Does your jewelry contain nickel?

What is your jewelry made of?

Material Questions

Do you have a rewards / loyalty program?

How do I use my benefits / rewards points?

Benefits and Rewards

Gifting and Gift Wrap

Can I buy a gift card?

Bulk ordering discounts

Gifting

How do I apply promo/discount codes?

Can I edit or add anything to my order?

How do I cancel my order?

Order Adjustments

My order was marked delivered but it’s not here.

How do I track my order?

I think my package is officially lost

Do you offer expedited shipping?

Do you offer free shipping?

How much does shipping cost?

Do you ship worldwide?

Shipping Offers and Service Levels

What do I do if my item(s) arrives damaged?

What do I do if I received the wrong item in my order?

What if my package gets lost or arrives damaged?

Order Issues

What is your cancellation policy?

What’s your return policy?

When will I get my refund?

Cancellations and Refunds

Do you offer refunds or exchanges?

Do you have a restocking fee?

How do I start a return?

Returns, Refunds and Exchanges

Can my jewelry be repaired? Cost?

Repair Services and General Pricing

How long does delivery take?Updated a month ago