I think my package is officially lostUpdated 16 days ago
📦 Lost Package?
Oh no! Think your package has gone MIA? We know how frustrating that can be. While we’d love to hand-deliver every order with a bow on top, once a package leaves our studio, it’s in the hands of the carrier.
We’re not responsible for merchandise lost or damaged in transit, but don’t worry—we’ve got your back when it comes to filing a claim.
Here’s what you can do:
You’ll need to file a claim directly with the delivery carrier (like USPS, UPS, etc.). They handle lost or damaged package reports and can help track things down or reimburse you.
🎯 Need help gathering info for your claim?
We’re happy to assist by providing tracking details, order confirmation, or anything else you might need for your submission.
Just reach out to us at [email protected] and we’ll get you what you need!