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Order Issues

What do I do if my item(s) arrives damaged?

Oh no, so sorry to hear your item(s) arrived damaged! 😢. No worries — we’ve got you! Just send us a quick email with a photo of the damaged item to [email protected] within 7 days of receiving your order, and we’ll take it from there. We’ll make

What do I do if I received the wrong item in my order?

Uh-oh! So sorry you got the wrong item in your order! 🙈. Please send us an email at [email protected] within 7 days of receiving your order with a photo of what you received and the name of the item you're missing.(And don’t forget to double-chec

What if my package gets lost or arrives damaged?

🚚 Lost Package?Oh no — that’s definitely not the experience we want for you! At Kris Nations, we do our best to make sure every order arrives safe and sound. If your package seems to have gone on its own adventure, don’t worry — just reach out to ou